Our Policies

OUR POLICIES

CREDIT CARDS ACCEPTED

The charge card must be in the driver’s reservation name. Debit cards with Visa/MC logos may be accepted on short term car rentals. We accept American Express, MasterCard, Visa and Discover Card.

ACCEPTED PAYMENT METHODS

All Star Cars accepts the following forms of payment for rental deposits: Visa, MasterCard, American Express, Discover, cash and debit cards.

VEHICLES DRIVING AREA

Vehicles are never permitted outside the state of Nevada unless you have written permission from All Star Cars management in advance.

RENTER AND DRIVER REQUIREMENTS

All drivers must have a valid driver’s license in their possession to rent a vehicle. No copies or faxed licenses will be accepted at any time. The original license must be presented and must be in the name of the driver. The renter’s driver’s license must be valid for the entire rental period, with the following exception: An International Driving Permit (IDP) serves only as a translation of a valid driver’s license. An IDP must always be presented in conjunction with the official driver’s license of the issuing country. All Star Cars will not rent to a holder of a license that restricts them to daytime driving only or to business driving only. A learner’s permit is not accepted. A valid temporary license is accepted. Expired licenses will not be accepted.

RATES AND FEES 

If your vehicle is needed beyond the due date stated at the time of the opening of the contract, the customer MUST return to the original rental office and sign a new contract. The rate is subject to change. When a vehicle is reserved and rented, the confirmed rate is only good during that specific time period. Any extension or revision of the original reservation of any amount of time will result in a rate change. Rates are not prorated. All state taxes, government surcharges and Clark County rental fees will be required to be paid at time of rental.

FUEL POLICY

A prepaid fuel surcharge fee will be assessed at the time of the rental.

BOOKING FEE POLICY

Upon making your reservation, a $500 non-refundable booking deposit is required for all reservations. All Star Cars reserves the right to cancel a reservation / rental to any customer we deem uninsured, underinsured or otherwise unable to operate the car in a safe and legal manner. In such a situation, the customer will not be charged a cancellation fee.

CANCELLATION POLICY

Our cancellation fee is $500 for all cancellations or no-shows, which is required at time of booking. 

INSURANCE POLICIES AND SURCHARGES

Under Nevada state law, the driver is required to carry proof of liability insurance at all times. Additional liability insurance coverage must be purchased at the time of rental. All Star Cars reserves the right to cancel reservations or rentals to any customer we deem uninsured, underinsured or otherwise unable to operate the car in a safe and legal manner. In such a situation, the customer will not be charged. 

ADDITIONAL DRIVERS AND AGE REQUIREMENTS

Additional driver’s are allowed and are required to be disclosed at time of rental. A fee of $250 per additional driver will apply. The minimum age for ALL drivers is 21 years old.

PROHIBITED USES

Our rental vehicles may not be used by:

  • Drivers that are not licensed, suspended or restricted.
  • For any illegal purpose or in connection with any illegal activity.
  • To carry person or property for hire.
  • In any speed test, speed contest, race, rally, speed endurance contest, speed demonstration, or near any race track or road course. 
  • On any unpaved roads or surfaces.

IN THE EVENT OF A VIOLATION OF THESE PROHIBITED USES, WE RESERVE THE RIGHT TO END YOUR RENTAL AND BILL YOUR INSURANCE COMPANY AND SECURITY DEPOSIT FOR ANY DAMAGE TO THE VEHICLE

TRAFFIC AND PARKING VIOLATIONS

The renter is responsible for all parking, traffic, speeding or other tickets or violations issued while the vehicle is being rented and must pay for any fees, penalties, towing charges or impound costs.

CUSTOMER PICK-UP AND DROP-OFF

Complimentary customer pick-up and drop-off is available at every major hotel in Las Vegas. Complimentary curbside pickup is available at McCarran Airport during normal business hours. After hours pick-up and drop-off surcharges may apply, and this service must be arranged in advance.

VEHICLE PICK-UP AND DROP-OFF

We offer a valet service for the vehicle to be delivered to or picked up from your location anywhere in Las Vegas. A valet delivery surcharge may apply and this service must be arranged in advance.

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